Product Care and Repairs

PRODUCT CARE
How do I clean my DVRH products?
If you love your bag, it’ll love you back. You can check out our detailed care page here!

Neoprene: Neoprene is mostly chill but still deserves some love and attention. Neoprene can be hand washed in cold water with gentle soap. Reshape when wet. Lay flat to dry.

Alcohol, acetone, and oil are all bad for neoprene, so avoid at all costs. Don’t machine wash because the hardware might chip. Hardware should also be handled with care. Creasing and pilling may occur but is easily remedied. Just steam in downward strokes and use a fabric shaver to remove pilling.

Be cautious when wearing denim and other dark fabrics, as they can transfer onto the lighter colored bags.

Don’t overexpose to light, heat, or water, and not sure why you would, but don’t rub the material excessively.

Leather: Leather needs a lot of love. It’s a natural material that softens over time, and its color can sometimes transfer with wear. So be careful with your light-colored clothing and upholstery. Also, the reverse can happen. Be cautious when wearing denim and other dark fabrics, as they can transfer onto lighter colored bags.

Leather cleaner can be used as needed but test it on an inconspicuous spot first. Alcohol, acetone, and oil might as well be poison for leather, so avoid at all costs.

Coated Canvas: Coated canvas is a synthetic material and can withstand a lot, but it’s still good to follow this care guide.

Don’t overexpose your bag to light, heat, or water. That doesn’t mean don’t take it outside. It means use your best judgement.

You need two things to clean this bag: a damp cloth + mild soap. We recommend a leather cleaner for the handles.

Be cautious when wearing denim and other dark fabrics, as they can transfer onto the lighter colored bags. And consider alcohol, acetone, and oil your bag’s enemies.

100% Organic Cotton: 100% organic cotton is pretty good stuff. It’s also made without some pretty bad stuff – GMOs, fertilizers, pesticides, contaminated water. And because cotton is a natural material, you might see slight color variations.
Lighter colors don’t camouflage stains as well as darker colors, so use a touch more care with them, and be careful when wearing denim or other dark fabrics, as they can transfer onto lighter colored bags.

We recommend hand washing it with cold water and gentle soap. Reshape when wet, keep it standing up to dry.

Consider alcohol, acetone, and oil your bag’s enemy.

Don’t overexpose to light, heat, or rain, and not sure why you would, but don’t rub the material excessively.

Nylon: We recommend hand washing it with cold water and gentle soap. Reshape while wet and lay it flat to dry.

Consider alcohol, acetone, and oil your bag’s enemy.

Don’t overexpose to light, heat, or rain, and not sure why you would, but don’t rub the material excessively.

Are DVRH bags water-resistant?
Our coated canvas, nylon, and neoprene products are water-resistant (not 100% waterproof) and super easy to clean. We recommend avoiding prolonged exposure to rain or water with any of our products.

Do you offer repairs?
We don’t offer repairs, but if you’re having an issue with your product, please send an email with your order number and photos of the issue to support@shopdvrh.com, and we’ll see what we can do to help!