Shipping Terms
Free Ground Shipping Offer
DVRH customers enjoy free ground shipping on eligible purchases. No adjustments to prior purchases. Cannot be redeemed or exchanged for cash. Offer is automatically applied at checkout. Offer terms and duration, and delivery times are subject to change without notice.
Shipping Terms
Merchandise ordered on shopdvrh.com can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes (subject to the terms below). We currently do not ship shopdvrh.com purchases internationally.
You can track your order at any time online by clicking on the tracking link included in your shipping confirmation email.
Shipping and Delivery
We offer three shipping methods for online orders: (1) Standard ground shipping (2) Expedited shipping, and (3) Rush shipping. Standard ground shipping is free in the continental U.S., additional charges apply for Hawaii, Alaska, Puerto Rico and Guam. Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days.
NOTE: All deliveries to Puerto Rico, Guam, APO/FPO and P.O. boxes are shipped via our Standard Ground Shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery, which means they may not be eligible for Standard Ground Shipping.
Orders received at our fulfillment center before 12:00PM EST should ship that same day; orders received after 12:00PM EST should ship the next business day.
Some Items May Ship Separately
Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
Shipping To Multiple Addresses
We currently do not ship orders to multiple addresses.
Special Items
Due to regulatory restrictions, we are unable to ship items made of exotic skins to California.
DVRH E-Gift Cards are delivered via email only, typically on the same day of purchase, and are ready to use within 24 hours. Purchasers are responsible for providing an accurate and deliverable email address.
Item Availability
Out of Stock - In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.
Short Shipment - A short shipment occurs when we ship fewer items than you initially ordered. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.
Pre-Ordering - You may be able to pre-order some items that are not yet available for immediate delivery. The Pre-Order message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a pending charge. However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.
Effective Date: September 2022
